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SMS from Pipedrive persons and deals

Connect your Pipedrive company to TopSMS and send an SMS from a person or a deal with “Send SMS (TopSMS)” in the actions menu. The SMS is saved as a note on the person and the deal and updated when the delivery report arrives. The integration is in beta and not yet listed in the Pipedrive Marketplace.

€0.084per SMS to Germany and Austria

  • No monthly fee
  • No contract
  • €0.50 free credit
Northwindnow
Hi Tom, the offer for your fleet is ready. I have sent it by e-mail; call me any time on 0151 2345678. Lisa

Sent from the deal “Fleet 2027” in Pipedrive; “Tom” comes from {firstname}.

BetaWe are rolling out the connection step by step. While the dashboard shows “coming soon” under CRM integrations, it is not available yet; write to info@topsms.eu and we will let you know when it is.

How it works in 3 steps

  1. Connect Pipedrive

    In the TopSMS dashboard under CRM integrations, click “Connect Pipedrive” and allow the installation. One TopSMS account can connect several Pipedrive companies.

  2. Send from a person or deal

    Open a person or deal, click the actions menu (⋯) and choose “Send SMS (TopSMS)”. In a list, select up to 50 records first. A TopSMS page opens with the recipients, their numbers and the price.

  3. See the result in Pipedrive

    Each SMS is saved as a note on the person (and the deal) and updated with delivered or not delivered.

Numbers and texts

TopSMS reads the person’s phone numbers in Pipedrive at the moment of sending: a number labelled mobile first, then the primary number. For a deal, the deal’s contact person is used. Numbers without a country code are read with your account country; landlines cannot receive SMS and are shown as invalid.

Variables {name} and {firstname} are filled in with the person’s name. The page shows the length, the number of SMS and the price before you send.

Same credit, prices and rules as the dashboard

SMS from Pipedrive go through the same sending path as the dashboard and the API: prepaid credit, price per country, your account currency, sender name rules, blacklist and message history with delivery reports. Contacts marked as opted out in TopSMS are skipped.

Security

Pipedrive access tokens are stored encrypted and refreshed automatically; they are never shown or logged. The sending page works only for the TopSMS account the Pipedrive company is connected to, and phone numbers are always read from Pipedrive on our server.

Requested access: contacts (read persons, write notes) and deals (read the contact person, write notes on the deal). Uninstalling the app in Pipedrive or disconnecting it in the TopSMS dashboard ends the connection.

Price per SMS

Germany, Austria and the rest of the EU€0.084per SMS
Czechia and Slovakia€0.040per SMS

The integration itself is free: no monthly fee, no setup fee. Prepaid credit that never expires; prices excl. VAT.

Frequently asked questions

Is the app in the Pipedrive Marketplace?

Not yet. The integration is in beta; we are rolling out the connection in the TopSMS dashboard (CRM integrations) step by step.

Do I have to be signed in to TopSMS?

Yes. If you are not, the action first opens the TopSMS sign-in and then continues to the sending page.

Can I send to several people at once?

Yes, select up to 50 persons or deals in a list view. “Select all” is not supported; select the records individually.

Is the SMS visible in Pipedrive?

Yes, as a note on the person and the deal, including the delivery status once the report arrives.

Try it with €0.50 free credit

Free account, active as soon as you confirm your mobile number. No credit card, no monthly fee, prepaid credit that never expires.